Frequently Asked Questions
Shipping and Delivery
Where do you ship?
We currently ship across Canada and the United States. For international orders, kindly contact us directly to discuss options.
How long will my order take to arrive?
Orders are processed within 4 to 8 business days. Shipping times vary based on your location, but most domestic orders arrive within 5 to 7 business days.
What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, and Shopify Pay.
Product Use and Safety
Are your products safe if swallowed?
Yes. All of our formulations are made with non-toxic, high caliber food-grade ingredients and are safe to ingest in small amounts.
Can kids use your products?
Yes. These formulas are gentle enough for children. Always supervise use and start with a small amount to ensure comfort.
Are your products safe during pregnancy or breastfeeding?
Most of our ingredients are gentle and non-toxic, but we recommend speaking with your healthcare provider before use during pregnancy or while nursing.
Product Details
What’s the difference between the vegan and non-vegan tooth powders?
The vegan version is plant- and mineral-based, designed to cleanse and support the oral microbiome without any animal-derived ingredients.
The non-vegan version includes natural microcrystalline hydroxyapatite sourced from New Zealand grass-fed cattle bone. This ingredient helps remineralize enamel, reduce sensitivity, and restore tooth structure.
What is botanical oral care and how is it different?
Botanical oral care uses natural ingredients like herbs, clays, and minerals to support oral health without synthetic additives. It works in harmony with the mouth’s natural environment, rather than disrupting it.
Do I still need to floss and see a dentist?
Yes. Our products are designed to support your daily oral wellness, but we always recommend continuing regular dental visits, flossing, and professional care.
Ingredients and Transparency
Why don’t you use fluoride?
We support remineralization using ingredients like calcium-rich clays and hydroxyapatite. Many people prefer fluoride-free options due to sensitivities or personal health choices.
Where do your ingredients come from?
We source high-quality herbs and minerals from trusted suppliers in Canada and beyond. Each ingredient is selected for purity, function, and a proven history of safe use in natural oral care.
Do your products contain artificial flavouring or preservatives?
No. All of our formulas are free from artificial additives. We use essential oils and whole ingredients for flavour and therapeutic value.
Ingredient Purpose
Every ingredient in our formulas is included with intention. We don't include fillers or unnecessary ingredients. If it’s in the formula, it's there to support your health and healing.
